Privacy Policy

Welcome to The Maths Clinic. Your privacy is important to us.

This Privacy Policy explains how The Maths Clinic collects, uses, protects, and manages information when you visit our website, use our learning resources, submit a question, join a learning update, or interact with any feature on our platform.

The Maths Clinic exists to help Ghanaian SHS learners, WASSCE candidates, NOVDEC students, and struggling Core Maths learners find their weak areas, understand their mistakes, and improve step by step.

1. Who We Are

The Maths Clinic is an independent mathematics learning support platform focused on core mathematics intervention, WAEC-style practice, weak-area diagnosis, learner-friendly feedback, and Ghana’s new SHS Mathematics Curriculum.

Our website address is themathsclinic.com.

2. Information We May Collect

When you use The Maths Clinic, we may collect information in the following ways:

a. Information you provide directly

You may choose to provide information when you:

  • Submit a question through Ask Dickson;
  • fill out a contact form;
  • join a newsletter or learning update;
  • request support;
  • comment on a post;
  • register for any learning activity;
  • Send a message through WhatsApp or another contact channel.

This information may include:

  • your name;
  • email address;
  • phone number, where applicable;
  • school or class level, where provided;
  • The maths question you submit;
  • Your explanation of where you are stuck;
  • any message you send to us.
b. Information collected automatically

When you visit the website, some basic technical information may be collected automatically, such as:

  • browser type;
  • device type;
  • pages visited;
  • time spent on pages;
  • approximate location based on internet connection;
  • referral source;
  • cookies and similar tracking information.

This helps us understand how visitors use the website and how we can improve the learning experience.

3. How We Use Your Information

We use the information collected to:

  • respond to questions or support requests;
  • help learners understand Core Maths problems better;
  • improve lessons, practice tasks, blog posts, and intervention resources;
  • send learning updates, where you have requested them;
  • improve website performance and user experience;
  • protect the website from spam, abuse, or security threats;
  • understand which topics learners struggle with most;
  • develop better WAEC-style and new curriculum-aligned learning materials.

We do not use learner information to shame, expose, or embarrass anyone.

4. Learner Questions and Submitted Work

When you submit a maths question, screenshot, or explanation of your difficulty, we may use it to guide you, identify your weak area, or explain the mistake behind the answer.

If a question or mistake is later used in educational content, we will ensure it does not reveal your identity. The aim is to help other learners understand common mistakes, not to embarrass anyone.

5. Comments on the Website

If comments are enabled on any post or page, visitors may leave comments. When you leave a comment, the website may collect the data shown in the comment form, your IP address, and browser information to help detect spam.

Please do not post private personal information in public comments.

6. Cookies

The Maths Clinic may use cookies to improve your browsing experience. Cookies are small files stored on your device to help the website remember certain information.

Cookies may help us

  • understand website traffic;
  • improve page loading and user experience;
  • remember some user preferences;
  • protect forms from spam;
  • measure how visitors interact with our content.

You can disable cookies in your browser settings. However, some parts of the website may not work properly if cookies are disabled.

7. Analytics and Website Improvement

We may use analytics tools to understand how visitors use The Maths Clinic. This may include information such as popular pages, search behavior, device type, and general visitor patterns.

This information helps us improve the website, create better Core Maths lessons, and focus more on the areas where learners need support.

8. Email and WhatsApp Updates

If you subscribe to email or WhatsApp updates, we may send you:

  • Core Maths tips;
  • WAEC trap alerts;
  • new blog post updates;
  • practice reminders;
  • intervention resources;
  • learning announcements.

You can unsubscribe or leave updates at any time.

We do not sell your contact information.

9. Sharing of Information

The Maths Clinic does not sell, rent, or trade your personal information.

We may only share information when:

  • required by law;
  • needed to protect the website from fraud, spam, or abuse;
  • necessary for trusted service providers who help us operate the website;
  • You permit it for a specific purpose.

Any service provider we use is expected to handle information responsibly.

10. Third-Party Links

The Maths Clinic may contain links to external websites, including educational resources, WAEC-related information, videos, tools, and reference materials.

We are not responsible for the privacy practices, content, or policies of third-party websites. When you leave The Maths Clinic, you should review the privacy policy of the website you visit.

11. Children and Student Privacy

The Maths Clinic is designed to support students, including SHS learners. We encourage learners to use the site responsibly and avoid sharing unnecessary personal details.

If you are a student, do not submit sensitive personal information through forms or comments. If you are unsure, ask a parent, guardian, or teacher for guidance.

Parents and guardians may contact us if they believe a learner has submitted personal information that should be removed.

12. Data Security

We take reasonable steps to protect information submitted through the website. However, no website or internet transmission is completely secure.

We encourage users to avoid sending highly sensitive information through public forms or comments.

13. How Long We Keep Information

We keep information only for as long as needed for the purpose it was collected, such as responding to a message, improving learning support, maintaining records, or meeting legal and security requirements.

Messages, comments, or submitted questions may be removed when they are no longer needed.

14. Your Rights

You may contact us to request that we:

  • correct your personal information;
  • delete information you submitted;
  • Stop sending learning updates;
  • remove a comment or message where possible;
  • Explain how your information is being used.

We will respond as reasonably as possible.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we may revise the “Last updated” date at the top of this page.

Continued use of the website after changes means you accept the updated policy.

16. Contact Us

For questions about this Privacy Policy, contact The Maths Clinic through the contact or Ask Dickson page on the website.

The Maths Clinic
Helping Ghanaian SHS learners stop guessing, understand Core Maths, and build confidence step by step.